Last Updated: January 2025

Terms and Conditions — ac365 Casino Bangladesh

These terms govern your use of ac365. Please read them carefully before creating an account or placing any bets. By registering on ac365, you confirm that you have read, understood, and agreed to everything set out here.

These Terms and Conditions ("Terms") form a legally binding agreement between you and ac365. They apply to all use of the ac365 platform, including the website at ac365.casino, the mobile app, and any related services. If you do not agree to these Terms, you must not use ac365.

1. Acceptance of Terms

By accessing or using ac365 in any way — including browsing the site, creating an account, making a deposit, or placing a bet — you confirm that you have read these Terms in full and that you agree to be bound by them. These Terms apply alongside our Privacy Policy and Responsible Gaming Policy, both of which are incorporated by reference.

If you are using ac365 on behalf of another person, you confirm that you have the authority to bind that person to these Terms and that they have also read and agreed to them. ac365 reserves the right to update these Terms at any time. Continued use of the platform after any update constitutes acceptance of the revised Terms.

2. Eligibility

To use ac365, you must meet all of the following requirements:

  • You must be at least 18 years of age. ac365 does not permit anyone under 18 to register or use the platform under any circumstances.
  • You must be legally permitted to participate in online gaming and sports betting under the laws applicable to you in your jurisdiction.
  • You must not be a resident of any jurisdiction where online gambling is explicitly prohibited by law.
  • You must not be acting on behalf of another person for the purpose of circumventing these eligibility requirements.
  • You must not be a current employee, contractor, or close family member of an employee of ac365 or any of its affiliated companies.

ac365 reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory verification, ac365 may suspend or close your account and withhold any pending withdrawals pending investigation.

Age Verification: ac365 takes underage gambling seriously. Any account found to belong to a person under 18 will be closed immediately and all funds forfeited in accordance with applicable regulations.

3. Account Registration

Each person may hold only one account on ac365. Creating multiple accounts — whether under the same name, different names, or using different payment methods — is strictly prohibited and will result in all associated accounts being closed and balances forfeited.

When registering on ac365, you must provide accurate, complete, and current information. This includes your full legal name, date of birth, contact details, and any other information requested during the registration process. Providing false information is a breach of these Terms and may constitute fraud.

You are responsible for maintaining the confidentiality of your ac365 account credentials. Do not share your password with anyone. ac365 will never ask for your password via email, chat, or phone. If you believe your account has been accessed without your authorisation, contact ac365 support immediately.

  • One account per person — no exceptions.
  • All registration details must be accurate and kept up to date.
  • You are responsible for all activity that occurs under your account.
  • ac365 may require identity verification (KYC) before processing withdrawals.
4. Deposits and Withdrawals

ac365 supports deposits and withdrawals via bKash, Nagad, Rocket, bank transfer, and other methods listed on the platform. All payment methods must be in your own name. ac365 does not accept payments from third-party accounts.

Deposits are processed instantly in most cases. Minimum and maximum deposit amounts vary by payment method and are displayed at the time of transaction. ac365 does not charge fees on standard deposits, though your payment provider may apply their own charges.

Withdrawals are subject to identity verification. ac365 reserves the right to request documentation before releasing funds, including government-issued ID, proof of address, and proof of payment method ownership. This is a standard anti-money laundering requirement and is not specific to any individual player.

  • Withdrawals must be made to the same method used for the most recent deposit where possible.
  • Minimum withdrawal amounts apply and are shown on the withdrawal page.
  • ac365 processes most withdrawals within five minutes, though some may take longer for security review.
  • Funds deposited but not wagered at least once may be subject to a processing fee on withdrawal.
  • ac365 reserves the right to delay or decline withdrawals where fraud or money laundering is suspected.
5. Betting Rules

All bets placed on ac365 are subject to the specific rules of the relevant game or sport. These rules are available within each game or betting market on the platform. In the event of any conflict between general Terms and specific game rules, the specific game rules take precedence.

Bets are final once confirmed. ac365 does not accept requests to cancel or amend bets after they have been placed, except in cases where a clear technical error has occurred on the platform's side. If you place a bet in error, ac365 is not obligated to reverse it.

ac365 reserves the right to void any bet where:

  • The bet was placed on an event that had already concluded at the time of placement.
  • The odds or game parameters were displayed incorrectly due to a technical error.
  • There is evidence of match-fixing, collusion, or other integrity violations affecting the event.
  • The bet was placed in violation of these Terms or any applicable game rules.

Maximum bet limits apply across all markets on ac365. These limits are set at ac365's discretion and may be adjusted without notice. ac365 also reserves the right to limit the betting activity of any account where unusual patterns are detected.

6. Bonuses and Promotions

ac365 offers bonuses and promotions from time to time. Each promotion has its own specific terms, including wagering requirements, eligible games, minimum deposit amounts, and expiry dates. These specific terms are published alongside each promotion and must be read before claiming any offer.

General bonus rules that apply across all ac365 promotions unless stated otherwise:

  • Bonuses are available to one account per person, per household, and per IP address.
  • Bonus funds must be wagered the specified number of times before they can be withdrawn.
  • ac365 reserves the right to withdraw any bonus offer at any time without prior notice.
  • Bonuses obtained through fraudulent means, including the use of multiple accounts, will be forfeited and the account closed.
  • ac365 may require additional verification before releasing bonus-related winnings.

If you have an active bonus on your ac365 account, withdrawing your real-money balance before meeting the wagering requirement may result in the bonus and any associated winnings being forfeited. Check the specific promotion terms before making a withdrawal.

7. Responsible Gaming

ac365 is committed to promoting responsible gaming. We provide tools to help players manage their activity, including deposit limits, session time limits, cooling-off periods, and self-exclusion options. These tools are available in the responsible gaming section of your ac365 account.

If you feel that your gambling is becoming a problem, we strongly encourage you to use these tools. You can also contact ac365 support at any time to request that your account be restricted or closed. Self-exclusion requests are processed promptly and ac365 will not send marketing communications to self-excluded players.

ac365 does not extend credit to players. All bets must be funded from your available account balance. If you are experiencing financial difficulty, please do not use ac365 as a way to recover losses — this approach rarely works and typically makes the situation worse.

8. Prohibited Conduct

The following actions are strictly prohibited on ac365. Engaging in any of these activities will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities:

  • Creating more than one account on ac365 under any name or identity.
  • Using automated software, bots, scripts, or any other tool to interact with the platform in a non-human manner.
  • Exploiting software bugs, glitches, or errors to gain an unfair advantage. Any winnings obtained this way will be voided.
  • Colluding with other players to manipulate game outcomes or betting markets.
  • Using ac365 for any money laundering activity or to process funds derived from illegal sources.
  • Attempting to reverse-engineer, copy, or reproduce any part of the ac365 platform.
  • Providing false identity information or impersonating another person.
  • Abusing the ac365 bonus system through coordinated multi-account activity or any other method designed to extract value without genuine play.

ac365 monitors platform activity continuously. Accounts flagged for prohibited conduct will be reviewed and, where violations are confirmed, closed without prior notice. ac365's decision in such matters is final.

9. Intellectual Property

All content on the ac365 platform — including but not limited to the logo, design, graphics, text, game interfaces, software, and trademarks — is the property of ac365 or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or create derivative works from any ac365 content without prior written permission. Personal, non-commercial use of the platform for its intended purpose is permitted under these Terms. Any other use requires explicit authorisation from ac365.

10. Limitation of Liability

ac365 provides the platform on an "as is" basis. While we work hard to keep the platform available and functioning correctly, we do not guarantee uninterrupted access or that the platform will be free from errors at all times.

To the maximum extent permitted by applicable law, ac365 shall not be liable for:

  • Any loss of profits, revenue, or data arising from your use of the platform.
  • Losses resulting from platform downtime, technical errors, or interruptions beyond ac365's reasonable control.
  • Any indirect, incidental, or consequential damages arising from your use of ac365.
  • Losses resulting from unauthorised access to your account where you have failed to keep your credentials secure.

Nothing in these Terms limits ac365's liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable law.

11. Account Termination

You may close your ac365 account at any time by contacting support. Any real-money balance remaining at the time of closure will be returned to you via your registered payment method, subject to identity verification and provided no outstanding bonus wagering requirements apply.

ac365 reserves the right to suspend or permanently close any account at its discretion, including where:

  • A breach of these Terms has occurred or is suspected.
  • The account holder is found to be under 18 years of age.
  • Fraudulent, abusive, or illegal activity is detected.
  • The account has been inactive for an extended period and cannot be verified.

Where an account is closed by ac365 due to a Terms violation, any balance may be forfeited depending on the nature of the breach. ac365 will communicate the reason for closure where it is legally permissible to do so.

12. Changes to Terms

ac365 may update these Terms at any time. When material changes are made, we will notify registered players via email or an in-platform notification. The updated Terms will be published on this page with a revised "Last Updated" date.

Your continued use of ac365 after any changes to these Terms constitutes your acceptance of the revised version. If you do not agree with the updated Terms, you should stop using ac365 and contact support to close your account.

13. Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point before registering on ac365, please reach out to our support team. We're available 24/7 and will respond as quickly as possible.

Email: [email protected]
Live Chat: Available directly within your ac365 account dashboard.
FAQ: Visit our FAQ page for answers to common questions.

What These Terms Mean for You

A plain-language summary of the most important rules on ac365. These highlights do not replace the full Terms above — please read the complete document.

One Account Per Person

ac365 allows only one account per player. Duplicate accounts are detected automatically and will be closed, with balances forfeited. Register once with accurate details and keep your information up to date.

18+ Only, No Exceptions

ac365 is strictly for adults aged 18 and over. Age verification may be requested at any point. Accounts belonging to underage players are closed immediately and funds are not returned.

Your Payments, Your Account

All deposits and withdrawals on ac365 must use payment methods registered in your own name. Third-party payments are not accepted. Withdrawals go back to the same method used to deposit.

Bonuses Come with Rules

Every bonus on ac365 has wagering requirements attached. Read the specific promotion terms before claiming any offer. Bonus abuse — including multi-account claiming — results in forfeiture and account closure.

Fair Play is Non-Negotiable

Bots, scripts, collusion, and exploit abuse are all prohibited on ac365. The platform monitors activity continuously. Any winnings obtained through prohibited means are voided and accounts are closed.

Tools to Stay in Control

ac365 provides deposit limits, session reminders, and self-exclusion options. If gaming stops being fun, use these tools or contact support. ac365 will act on self-exclusion requests immediately.

You've Read the Rules — Now Join ac365

Registration takes two minutes. Deposits via bKash and Nagad are instant. Over 500,000 Bangladesh players already trust ac365 — come see why.

18+ only. Please play responsibly. Responsible Gaming